Knowledge is whatever is known. Whether it is true or not, if it is presented
as information, it is stored as knowledge.
Gates references a stanza of a Jowett piece: “What I know not, is not
knowledge.” Information that is not
shared or interpreted remains unknown.
The internet has become one of the
fastest and most accessible ways to acquire knowledge. Question after question is typed into toolbars
on various media devices, and one of the first sources to pop up is Wikipedia. Information presented on Wikipedia pages may
or may not always be the most accurate or truthful, but if that is the only
information one is presented with, that becomes their knowledge. Because of Wikipedia’s popularity,
accessibility, and immediacy, it is important that as much factual information
is published and that the inaccuracy is kept to a minimum.
Wikipedia accepts information from
non-staff members, making the site itself a public platform to share and access
knowledge. Though Wikipedia urges
submitters to publish factual truths and knowledge, it goes without saying that
not all people tell the whole truth and nothing but the truth. For this reason, Wikipedia’s administration
and editors have access to every page and are able to edit or change any
published submissions. Wikipedia is
often not considered a reliable source for research and knowledge; however,
many of us use it as a “jumping off point.”
For example, if there is a term, person, or event I am unfamiliar with, I
may use Wikipedia to get a general and shallow understanding in order to familiarize
myself. After gaining a certain level of
familiarity, I look to more specialized sources written by experts of the
subject.
In Zittrain’s article, Wikipedia etiquette
is discussed as standards and rules, holding separate meanings, are explained. “Standards allow people to tailor their
actions to a particular situation" (Zittrain 128) while "rules are
less subject to ambiguity, and if crafted well, inform people exactly what they
can do, even if individual situations render the rule impractical, or worse,
dangerous " (Zittrain 128).
Breaking rules and ignoring standards both come with consequences: while
rule breaking is usually followed by punishment, not meeting standards usually
leads to some sort of improvement or correction.
Hood’s contrasting screenshots are
examples Wikipedia’s standards. The ‘before’
shot included foul language, misuse of words, and offensive inaccuracies. The ‘after’ shot was taken after Wikipedia’s
editors refined the language and included factual information.